Procurement of DR Cisco Smartnet Support for a Period of Three (3) Year
The Zimbabwe Revenue Authority wants Cisco Smartnet support for its disaster recovery site over three years with an unusually long 120-day bid validity. Bids close 23 October 2026 at 11:00 CAT.
ZIMRA is procuring Cisco Smartnet support covering its disaster recovery environment for a three-year term, delivered to Kurima. Smartnet is Cisco's hardware and software support programme, and it is licensed per device against serial numbers. That is the gap here: no device list, model numbers or serials are published, and without them the cover cannot be priced at all — a Smartnet quotation is built from the installed base. The service level is not stated either. Cisco offers Smartnet at several tiers, from 8x5 next business day through to 24x7 four-hour on-site replacement, and the difference between them is substantial on a disaster recovery site. Bid validity is 120 days, the longest on the board, which means holding a vendor-priced, currency-exposed quotation for four months before award. The full tender document was not published where we can read it, so download it from the source before quoting.
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Written from the published notice — the full tender document was not available to us. Download it from the source before bidding: eligibility rules, fees and specifications may only appear there.
Read the official notice — GIST links to tenders at their publisher and never mirrors the documents.
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Last checked against the publisher on 14 Oct 2026, 14:26.
The board is read from the publisher twice every working day. A tender plan tells you about a tender like this within minutes of publication, and reminds you before it closes.