Support
Email hello@gist.co.zw — we answer within two working days, usually the same one.
GIST summarises Zimbabwean Statutory Instruments, Acts and Bills, and tracks public tenders. Reading it is free and needs no account. A paid plan is what turns your filters into alerts.
Delete your account
In the app: Alerts → Account → Delete my account. On the web: Settings → Delete this account. Both ask you to type your email address first, because it cannot be undone.
Deleting removes your profile, every alert rule, tracked bids and their notes, registered devices and your whole delivery history, and cancels any active subscription with its payment provider. It happens immediately. Stripe keeps its own billing records for as long as financial regulations require.
Stop the alerts
You do not have to close the account to make it quiet. Pause any rule from the app or the dashboard and it stops matching; switch a channel off and it stops arriving that way. Every digest email carries an unsubscribe link, and replying STOP to any SMS stops SMS. Quiet hours hold alerts overnight without turning them off.
Change or cancel a plan
Plans are managed on this website, under Billing. Cancelling keeps your rules — they switch back on if you resubscribe — and access runs to the end of the period you have paid for. Payments made by EcoCash, OneMoney or InnBucks are prepaid and do not renew on their own.
An alert that did not arrive
The app and the dashboard both show the delivery history: what was sent, on which channel, and whether it failed or was skipped, with the reason. Start there — it usually answers the question, and it tells us more than a description would if it does not. A rule that is matching nothing will say so when you open it.
Something looks wrong in a summary
Tell us and we will correct it. GIST summarises official documents in plain language; every summary carries a link to the authoritative text at its publisher, and the published document always wins over our summary of it. We do not host legislation, and nothing here is legal advice.
Your data, and getting a copy of it
What we hold and why is set out in the privacy policy. To request a copy, a correction, or deletion of something short of the whole account, email privacy@gist.co.zw and we will respond within 14 days.
Anything else
Email hello@gist.co.zw. If you are reporting a problem, the reference or citation you were looking at and roughly when it happened is usually enough for us to find it. Developers building against the API should start at Developers & API.