Framework Agreement hardware support services

The Insurance and Pensions Commission wants a one-year framework contractor for ICT hardware maintenance and support at its Harare head office. Bids close 28 September 2026 at 16:00 CAT.

A framework agreement for maintaining and supporting IPEC's computer hardware at its head office for one year. The listing carries a single line item, "ICT hardware maintenance and support services", and no detail on the size of the fleet, response times or what counts as support. The full tender document was not available to us, only the eGP listing fields. A bidder must download the document from the PRAZ eGP portal to see the scope, the service levels and the evaluation criteria. Bids stay valid for 90 days.

Moderate effort to bid.

Written from the published notice — the full tender document was not available to us. Download it from the source before bidding: eligibility rules, fees and specifications may only appear there.

• No bid form fee is listed

• The listing says nothing about how many machines are covered or what response times are expected, so pricing a framework rate blind is risky until the document is read
• Classed as consultancy on eGP although it is a hardware maintenance contract; check which supplier category the document actually requires

• 28 Sept 2026, 16:00 — Closing date passed
• 1 Sept 2026, 11:00 — Published by INSURANCE AND PENSIONS COMMISSION