CUSTOMER SATISFACTION INDEX SURVEY
Tobacco Research Board wants a customer satisfaction index survey run from Kutsaga Station with the terms of reference held in an attachment. Bids close 6 October 2026 at 12:00 CAT.
The Tobacco Research Board is commissioning a customer satisfaction index survey, based at Kutsaga Station, over 30 days on internal budget funding. The notice points to attached terms of reference for the detail, and that attachment is the part we could not read. On the face of the listing there is no sample size, no respondent group, no geographic coverage, no methodology and no list of deliverables — all of which the terms of reference presumably carry. A customer satisfaction index in particular implies a defined scoring methodology and most likely a baseline to compare against, neither of which appears in the published fields. The full tender document was not available to us. Download the terms of reference from the source before pricing.
Moderate effort to bid.
Written from the published notice — the full tender document was not available to us. Download it from the source before bidding: eligibility rules, fees and specifications may only appear there.
Read the official notice — GIST links to tenders at their publisher and never mirrors the documents.
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Last checked against the publisher on 5 Oct 2026, 10:17.
The board is read from the publisher twice every working day. A tender plan tells you about a tender like this within minutes of publication, and reminds you before it closes.